Return and exchange address: 10125 Ophir RD Newcastle CA 95658
Before returning or exchanging goods, you need to contact the official staff to complete the information confirmation, otherwise the warehouse cannot accept it.
Return & Refund Policy
Thanks for shopping at ambohr.com
If you are not entirely satisfied with your purchase, we're here to help.
Returns :
- You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds :
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping :
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Note: If the consumer cancels the order before the delivery time and within one day after placing the order,the order can be cancled.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct ,and the consumer is not required to bear the shipping fee for this reason.
Contact us:
If you have any questions on how to return your item to us, contact us here.